How Can We Help?
Everything you need to know before placing your order.
Yes. We sell 100% genuine and authentic coffee products sourced from trusted suppliers and importers. We are committed to providing only original products.
Our coffee is manufactured in Vietnam by the respected brand Trung Nguyen Legend. Every product is 100% imported directly from Vietnam.
Orders within the UAE are typically delivered within 1–3 business days for in-stock products depending on your location. Back-order items usually require 10–12 days.
Same-day delivery may be available in selected UAE locations for orders placed before our daily cut-off time. Please contact us to confirm availability.
Yes. We can arrange international shipping to selected countries. Shipping costs and delivery times vary depending on the destination.
Store coffee in a cool, dry place away from direct sunlight, moisture, and strong odors. Keep the package tightly sealed after opening to maintain freshness.
Suitable brewing methods include:
- Espresso Machines
- French Press
- Pour-Over
- Drip Coffee Makers
- Bean-to-Cup Machines
- Vietnamese Phin Filter (where applicable)
Due to food safety regulations, opened coffee products cannot be returned. If you receive a damaged, incorrect, or defective item, please contact us within 48 hours of delivery.
We accept secure online payments using major credit/debit cards and other payment methods available during checkout. Cash on Delivery (COD) is also available.
WhatsApp: +971 555 231 007
Email: support@dubaicoffee.shop
Website: Contact us through our Contact Page anytime.
Email: support@dubaicoffee.shop
Website: Contact us through our Contact Page anytime.
Yes. All products are supplied in their original factory-sealed packaging to preserve freshness, aroma, and quality.
Yes. We welcome wholesale, café, hotel, office, and corporate orders. Contact us for custom pricing and distribution opportunities.
Yes. Our products are Halal. Please also refer to the product packaging for certifications. If you require specific certification details, contact our support team before placing your order.
Yes. We offer both whole bean and ground coffee depending on the selected product.
Once your order has been dispatched, you'll receive tracking information (where applicable) via email, SMS, or WhatsApp.
Still Have Questions?
Our customer support team is always happy to help with product recommendations, order updates, wholesale inquiries, or any questions about our Vietnamese coffee.
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